CCQueue wait time notification with DISA Card

CALL CENTER SUITE ADD-ONS

CCQueue wait time notification with DISA Card

PYCCSDISA

An add-on for CCPro and CCView products that plays the estimated hold time in Queue with bailout option. Using DISA board (OPB3 only) calls are answered and the IVR plays the estimated hold time based on the real hold times for a previous period of time1 (one) Year Software Maintenance Agreement

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